Become an Approved Vendor/Seller

We currently ship to 40+ Countries around the globe and are capable of shipping worldwide through our logistics partner network, We strictly comply with International laws and do not ship or sell to sanctioned countries. Moreover, if you have any end destination or territorial restrictions for your products, please let us know so we comply with it.

We believe great after sales support, leads to repeat business. We assist our customers with the after sales support they need, with all the backup support needed from our approved vendor.

Yes, you can cancel your registration by contacting us

Payment is processed through wire transfer and check as per agreed payment terms

Our Approved Vendors must comply with 30-day product return support from the date of product receipt by the end-customer. As the end-customer has the right to reject products due to quantity mismatch, specification mismatch, manufacturing defects, and/or damages. Each case is carefully analyze to determine if the customer compliant is genuine. In genuine cases, SupplyApp will issue a refund to customer upon successful return of material to Approved Vendor and will charge vendor for any additional charges incurred (e.g. inbound/outbound shipping).

Transaction fees is determined by the price differential between your selling price to us and our selling price to the end-customer. Our selling prices to the customer are determined by our SupplyApp Pricing Algorithm. This intelligent pricing model is dynamic and is based on multiple factors, including:

• Product type (Parts, Machinery, Consumables, Commodity...)
• Expected Average order size per typical transaction
• Expected volume of transactions
• Product Market selling prices

It is critical that Approved Vendors submit competitive reseller prices to SupplyApp in order to drive sales for their products. Our pricing algorithm may deem your products unfeasible for online listing if your reseller prices are too high. We also consider your input on your suggested online prices to end customers.

We enable our vendors to focus on their core business, while we take care of various overheads and direct costs associated with driving your sales. Some of these costs include:

Marketing
We invest heavily on marketing to enable visibility of your products across various search engines such as Google, Bing etc. We also conduct regular traditional & digital marketing campaigns including direct marketing, customer visits, pay-per-click programs, trade shows and other various marketing methods. All this marketing activity helps build product awareness, brand recognition for your listed products - ultimately growing your sales.

Shipping & Handling
Based on agreed terms, we take care of the inbound & outbound logistics to the end-customer. Shipping worldwide entails additional costs for documentation and compliance which we also take care of.

Customer Service
Unlike any other customer service team, we employ Sales Engineers who can understand customer requirements at not only a commercial level, but also with the technical expertise required. We take care of all Client calls and requests for information, Order Tracking, and all other commercial & technical queries.

Payment & Finance Charges
We take care of transaction level expenses including bank charges, and payment gateway charges that are applicable on each transaction executed by SupplyApp. Moreover, we offer open extended credit terms to many MNCs, National Oil Companies and Government entities, and hence we bear additional finance charges.

SupplyApp acts as a liaison between the approved vendor and the end-customer for all warranty related issues. All products sold on SupplyApp must cover against manufacturing defects and general performance issues, if no warranty is offered it should be clearly mentioned in Product description. Any replacement and repair warranties/guarantees that is offered by the Manufacturer/Seller is extended to the end-customer. Approved vendors are required to enter into an agreement at the time of registration, to honor the same once the sale is made.